Cellular Extension

A cellular extension is a mandatory service for companies that wish to increase the flexibility of their work. Companies that have a fixed IP exchange, but also want to work outside the physical offices. With this service, your mobile phone through a cellular SIM card or an application, provided by ‘Hipocti’, acts as an extension in the company’s switchboard

With the help of a mobile extension solution, through the SIM card or the app, you will stay connected anywhere and anytime. As businesses require mobile-based features for additional productivity, the Hypocty system accompanies SMEs on this journey, offering mobile features that help businesses create a seamless communication experience and work with agility

The beauty of a mobile extension solution is the possibility for representatives in the office as well as for the mobile employees not only to talk to each other but also to transfer the calls just as if the employees were using the phone in the office

Today, companies need to be connected all the time to compete in the tough market. With a mobile add-on package you can make sure your company has everything it needs to fulfill customer needs with the best quality. With the mobile extension service of ‘Hipocti’ you can perform the same type of work wherever you are, so it is a very flexible solution. The service includes, among other things, an advanced voicemail, call forwarding, call recording, and more. You can also create a special package according to your needs. Mobile switchboard solutions regardless of location are more flexible than stationary solutions, they connect the stationary solutions with flexibility that exists in mobile solutions. The solution is customized according to the needs of the company. Economical with fixed fees for all the company’s mobile units. ‘Hipocti’ has extensive experience in the field and is certified in network integration and operation and is in contact with reliable and safe suppliers of future technology

A mobile extension feature provides users with the ability to have one managed phone for both office and external phones. An office phone is a phone under the direct control of a communications manager, such as a desk phone in an office. The external phone is a cellular or cordless phone. With the extension to a mobile extension, users can receive and make official calls anywhere and anytime, even if the users are not in the office. In addition, users can also access the features of the enterprise switchboard through the mobile phone. Users can enable and disable mobile extension so that the mobile phone will not always receive office phone calls. Users can also switch between the cell phone and the office phone during an ongoing cell phone extension call. When a cell phone extension is managed and active, a call to the office phone extension alerts both the office phone and the cell phone at the same time. In addition, the mobile extension maintains consistency in contact details. The cell phone receives the identity of the office phone when calls are made from the cell phone to another number on the same switch where the cell phone sends the caller information of the caller’s office phone. Therefore it appears that the calls from the cell phone are from the office phone number. Users operate a cell phone as if it were a normal telephone extension adapted to caller ID and connected directly to the switchboard provided by ‘Hipocti’. The cell phone acts as an extension because the cell phone is mapped to the main office phone. All other types of mobile calls, such as direct calls to and from the published mobile phone number, are not affected by the extension to mobile. The cell phone functions exactly as it did before the cell phone extension was activated

A cellular extension gives the system user the freedom to handle office calls regardless of their geographic location, and regardless of their telephone device or telecom network: landline, mobile/cellular or VoIP. A mobile extension connects mobile phones and other external telephony devices to the switchboard as “virtual” central extensions, and enables remote access to the organization’s switchboard/IP switchboard regardless of the location of the employee or the telephony device (cell phone, Wi-Fi phone, smartphone, laptop, or any VoIP device) ). Mobile extensions have become increasingly common with virtual switchboard services; the system allows you to use your mobile phone as an extension. When the users mobile phone number dials the system, the phone will have the same user permission as the desktop extension, meaning the mobile number will be able to connect to the other extension, dial with the switchboard settings and activate voicemail

With the help of a cellular extension solution, stay connected anywhere and anytime

As businesses require mobile-based features for added productivity, Hipocti PBX system accompanies SMEs on this journey, offering mobile features that help businesses create a seamless communication experience and work with agility. As a result users can have their office extensions on their computers or mobile phones; Remote workers can make and receive calls at any time

The services offered by a cellular extension system

Voicemail – allows you to leave voicemails. The voice messages are received as an audio file attached to an email address

Identified call – an outgoing call from the cell phone will be identified as the corporate carrier number or a unique number

Call router – through a cellular extension, incoming calls can be routed to the desired destination in the organization

Call recording – allows you to record the content of phone calls. After ending a conversation, the content of the conversation will be saved in the cloud and/or as an attachment to the e-mail address that will be defined in advance

Operating hours – the system allows you to define the activity of the line according to days and hours, with its help you can route the call to different destinations, for example: to a phone number at home, to the office or to voice mail. Call routing is based on setting hours that are individually adapted to each user and can be changed dynamically